Privacy Policy

INFORMATION WE COLLECT

Information You Provide & Data Generated Through Our Services

Desert Fun Tourism may collect information when you contact us, request a quotation, make a booking, use our website or communicate with our team.

CONTACT DETAILS

Contact & Communication Information

This may include your name, email address, phone or WhatsApp number, enquiry details and information you provide when communicating with Desert Fun Tourism.

BOOKING DETAILS

Tour & Reservation Information

When you make a reservation, we may receive information such as your selected tour, travel date, number of guests, pickup location, accommodation details and special requests relevant to the booking.

WEBSITE DATA

Technical & Usage Information

Our website and related technologies may generate technical information such as browser type, device information, approximate location, pages visited and interactions with the website.

Other Information We May Receive

Third-party booking platforms: If you book through an online travel agency or marketplace, we may receive the booking information needed to operate and support your tour.

Payment information: Payments may be processed by banks, payment gateways or booking platforms. We may receive transaction status, payment reference or related booking information, rather than complete payment-card details.

Customer service records: We may retain relevant email, WhatsApp, telephone or enquiry records where needed to manage a booking, answer a request or maintain service records.

Information about other travelers: If you make a booking for other people, you should only provide information that you are authorized to share for arranging the experience.

HOW WE USE INFORMATION

Why Desert Fun Tourism Uses Your Information

We use information only where it is relevant to enquiries, bookings, tour operations, customer service, website functionality and the administration of our travel services.

BOOKINGS

Process & Manage Reservations

We use booking information to confirm reservations, arrange pickup, coordinate vehicles and activities, communicate tour details and deliver the experience you selected.

CUSTOMER SUPPORT

Respond to Questions & Requests

Contact details and communication records may be used to answer enquiries, resolve booking questions, assist with pickup arrangements and provide support before or after a tour.

OPERATIONS

Operate & Improve Our Services

Information may be used for service administration, operational planning, quality control, fraud prevention, website performance and improvements to the guest experience.

Other Purposes We May Use Information For

Booking administration: Managing invoices, payment status, booking references, amendments, cancellations and service records.

Safety and service delivery: Sharing relevant operational details with guides, drivers or activity teams where necessary to provide the booked experience safely.

Website and security: Maintaining website functionality, monitoring technical performance, detecting misuse and protecting our online services.

Legal and administrative requirements: Information may be used where reasonably necessary to comply with applicable laws, regulatory obligations, disputes, claims or legitimate business record-keeping requirements.

WHEN INFORMATION IS SHARED

Service Providers, Booking Partners & Operational Sharing

Desert Fun Tourism may share relevant information only where reasonably necessary to process a booking, deliver a tour, support a guest request, operate our website or meet legal and administrative requirements.

TOUR OPERATIONS

Guides, Drivers & Activity Teams

Relevant booking and pickup information may be shared with guides, drivers, activity operators or other service teams when needed to operate the experience and assist guests.

BOOKING PARTNERS

Travel Platforms & Payment Providers

Information may be exchanged with booking marketplaces, payment providers or authorized partners where necessary to process, confirm, amend or support a reservation.

LEGAL & ADMINISTRATIVE

When Disclosure May Be Required

Information may be disclosed where reasonably necessary to comply with applicable law, regulatory requirements, lawful requests, disputes, claims, fraud prevention or protection of legal rights.

Our Approach to Information Sharing

Relevant information only: We aim to share only the information reasonably needed for the relevant booking, service, payment, support or administrative purpose.

Service providers: Third-party providers may process information according to their own privacy terms and applicable legal obligations.

No unnecessary disclosure: We do not intend to disclose guest information to unrelated parties where there is no reasonable operational, contractual, legal or service-related purpose.

International services: Some booking, technology or payment providers may operate in other countries, which can result in information being processed outside the UAE in accordance with their own systems and policies.

COOKIES & WEBSITE DATA

Website Technologies, Cookies & Usage Information

Our website may use cookies and similar technologies to support essential functionality, understand website performance and improve how visitors interact with DesertFun.ae.

ESSENTIAL FUNCTIONALITY

Website Operation

Some cookies or technical identifiers may be necessary for basic website functions, security, session management, form operation and reliable delivery of site content.

ANALYTICS

Website Performance & Usage

Analytics technologies may help us understand which pages are visited, how visitors navigate the website and whether technical or usability improvements may be needed.

THIRD-PARTY TECHNOLOGY

External Tools & Embedded Services

Our website may use or embed services provided by third parties, including maps, booking tools, analytics, communication features or other technologies that operate under their own privacy practices.

Cookie & Browser Choices

Browser controls: Most browsers allow users to view, block or delete cookies through browser settings. Disabling some cookies may affect website functionality.

Analytics and measurement: Where analytics technologies are used, they may collect technical and usage information such as device type, browser, page visits and interactions.

Embedded services: Maps, videos, booking widgets or other externally provided features may set their own cookies or process technical information when used.

Policy updates: The technologies used on our website may change over time, so this section may be updated when our website tools or service providers change.

DATA SECURITY & RETENTION

How We Protect Information & How Long We Keep It

Desert Fun Tourism takes reasonable steps to protect personal information and keeps it only for as long as it is needed for bookings, customer service, operational, legal or administrative purposes.

SECURITY

Reasonable Protection Measures

We use reasonable technical, administrative and operational measures intended to reduce the risk of unauthorized access, misuse, loss, alteration or disclosure of information.

ACCESS

Access Limited to Relevant Needs

Access to guest and booking information is generally limited to personnel, systems and service providers that require the information for booking, support, operations or administration.

RETENTION

How Long Information Is Kept

Information may be retained for as long as reasonably necessary for reservation records, customer support, accounting, legal obligations, dispute handling, fraud prevention or legitimate business administration.

Important Security & Retention Notes

No system is completely risk-free: While we take reasonable precautions, no website, communication method, storage system or internet transmission can be guaranteed to be completely secure.

Payment security: Where payments are handled by banks, payment gateways or external booking platforms, payment information may be processed directly through those providers and their security systems.

Retention periods may vary: Different types of information may be kept for different periods depending on the reason it was collected and any applicable legal, accounting, contractual or operational requirement.

When information is no longer required: We may delete, anonymize or securely dispose of information when there is no longer a reasonable business, legal or administrative need to retain it.

YOUR PRIVACY CHOICES

Your Information, Choices & Privacy Requests

If you have questions about how Desert Fun Tourism handles your information, or you wish to raise a privacy-related request, you can contact our team directly.

REVIEW

Ask About Your Information

You may contact us to ask what personal information we hold about you, why it is being used, or how it relates to a booking or enquiry.

CORRECTION

Update Incorrect Details

If information linked to your booking or enquiry is inaccurate or incomplete, you may contact our team and request that it be updated.

CONTACT

Send a Privacy Request

Privacy-related requests can be sent directly to Desert Fun Tourism. We may ask for enough information to identify the relevant booking or verify the request before taking action.

Contact Desert Fun Tourism About Privacy

To ask a privacy question or request assistance with information connected to your booking, please contact us using the details below.

EMAIL

info@desertfun.ae

COMPANY

Desert Fun Tourism LLC · Dubai, UAE

PRIVACY COMMITMENT

Your Information Matters to Us

Desert Fun Tourism aims to handle guest information responsibly and only for purposes connected with enquiries, bookings, tour operations, website functionality and legitimate business administration.

POLICY UPDATES

Changes to This Privacy Policy

We may update this Privacy Policy when our website, booking systems, service providers, business processes or legal requirements change.

The latest version published on DesertFun.ae will apply from the date shown on the page. We encourage visitors and guests to review this policy periodically, particularly before submitting new personal information or making a booking.

Current Policy

This Privacy Policy was last reviewed in September 2026.

PRIVACY SUPPORT

Questions About Your Information?

Contact Desert Fun Tourism if you have a question about this policy or information connected to your enquiry, booking or tour.