CONFIRMATION
When Your Booking Is Confirmed
A booking is considered confirmed once Desert Fun Tourism has accepted the reservation and provided booking confirmation or the relevant tour details to the guest.
Desert Fun Tourism · Privacy & data
Terms & Conditions
Review the conditions that apply to reservations, payments, transfers and activities before confirming your Desert Fun Tourism experience.
Last reviewed September 2026
BOOKING & PAYMENT
Booking Confirmation, Pricing & Payments
These conditions explain how bookings with Desert Fun Tourism are confirmed, priced and paid for.
PRICING
Tour Prices & Inclusions
Prices are based on the selected tour, vehicle, activity and package. Guests should review the stated inclusions, exclusions and any optional upgrades before confirming a reservation.
PAYMENT
Payment Methods
Payment arrangements may vary by booking. Where available, payment may be completed through an approved payment link or according to the payment instructions provided with the reservation.
Important Booking Information
Guest details:
Please provide accurate contact information, number of guests,
preferred tour date and pickup details when making a reservation.
Pickup charges:
Some locations outside standard Dubai pickup areas may require an
additional transfer charge. Any applicable charge should be confirmed
before the tour.
Third-party bookings:
When booking through an online travel agency or other authorized
platform, that platform’s payment and booking conditions may also apply.
CANCELLATION & REFUNDS
Changes, Cancellations & Refund Conditions
Cancellation and amendment conditions can depend on the selected tour, booking channel and timing of the request.
CANCELLATION
Cancelling a Booking
Guests should contact Desert Fun Tourism as early as possible if they need to cancel. Eligibility for a refund depends on the applicable cancellation policy for the selected experience.
AMENDMENTS
Changing Date or Details
Requests to change the tour date, number of guests, pickup location or selected package are subject to availability and may result in a price difference or additional charge.
REFUNDS
Refund Processing
Approved refunds are processed according to the original payment method or the booking platform used. Processing times may vary depending on the payment provider or travel marketplace.
Important Cancellation Notes
Booking platforms:
Reservations made through Viator, GetYourGuide, Expedia or another
third-party platform may be subject to that platform’s cancellation
and refund policy.
Late cancellations and no-shows:
Refunds may not be available when a guest cancels after the applicable
cancellation deadline or does not attend the confirmed pickup.
Operational cancellation:
If Desert Fun Tourism must cancel an experience for operational,
safety or exceptional reasons, guests will be advised of the available
rescheduling or refund options.
PICKUP & TIMING
Pickup Locations, Tour Timing & Transfers
Pickup arrangements and tour schedules can vary depending on the selected experience, location, season, traffic conditions and operational requirements.
PICKUP LOCATION
Hotel & Residence Pickup
Where pickup is included, guests must provide the correct hotel, residence or agreed meeting-point details before the tour. Availability may depend on the selected experience and location.
TOUR TIMING
Pickup Times Are Approximate
Confirmed pickup windows are approximate and may change because of traffic, guest routing, weather, season, sunset timing or other operational factors.
TRANSFERS
Areas Outside Standard Pickup
Pickup from locations outside the standard service area may require an additional transfer charge or an alternative meeting point. Any applicable arrangement should be confirmed before the tour.
Important Pickup Information
Be ready on time:
Guests should be available at the confirmed pickup location during the
advised pickup window.
Keep your phone available:
The driver or operations team may need to contact you regarding pickup,
directions or last-minute timing updates.
Incorrect pickup details:
Desert Fun Tourism is not responsible for delays or missed pickups
caused by inaccurate, incomplete or late location information.
Return timing:
Tour completion and drop-off times are approximate and may vary due to
traffic, operational conditions and the selected experience.
ACTIVITY REQUIREMENTS
Safety, Participation & Activity Conditions
Some desert activities involve physical movement, off-road driving or motorized vehicles. Participation requirements may vary by experience, activity type and selected package.
PARTICIPATION
Age & Activity Eligibility
Minimum age, passenger and driver requirements may differ between dune bashing, quad bikes, dune buggies, camel rides and other activities. Guests should confirm the conditions for their selected experience before booking.
HEALTH & COMFORT
Consider Your Suitability
Guests should consider whether an activity is suitable for them before participating. Anyone with concerns about off-road driving, physical activity or another tour element should contact our team before booking.
SAFETY
Follow Guide Instructions
Guests must follow the safety instructions provided by guides, drivers, marshals and activity staff. Participation may be refused where instructions are ignored or where continued participation could create a safety concern.
Important Activity Information
Motorized activities:
Quad bike and dune buggy participation is subject to the requirements
of the selected vehicle, activity area and operating provider.
Safety equipment:
Where safety equipment is provided or required, guests must use it
correctly and follow the instructions of the supervising team.
Optional activities:
Activities such as sandboarding or other physical experiences are
voluntary. Guests should only participate when comfortable doing so.
Operational discretion:
An activity may be modified, delayed or restricted where necessary
for safety, weather, desert conditions or operational reasons.
GUEST RESPONSIBILITIES
Guest Conduct, Information & Personal Belongings
Guests are responsible for providing accurate booking information, following tour instructions and taking reasonable care of their personal belongings throughout the experience.
BOOKING DETAILS
Provide Accurate Information
Guests should provide correct names, contact details, group size, pickup location and any other information requested for the booking. Changes should be communicated as early as possible.
CONDUCT
Respectful & Safe Behaviour
Guests are expected to behave respectfully toward guides, drivers, staff and other travelers, and to follow reasonable instructions given for safety and smooth operation of the tour.
PERSONAL ITEMS
Personal Belongings
Guests are responsible for their own phones, cameras, bags, valuables and personal items during transport, activities, stops and visits throughout the experience.
Important Guest Information
Follow tour instructions:
Guests should remain with the group where required and follow the
instructions of the assigned guide, driver or activity team.
Personal belongings:
Guests should check vehicles and activity areas before leaving.
Desert Fun Tourism cannot guarantee recovery of lost or forgotten items.
Luggage:
Safari vehicles are not designed for transporting travel luggage.
Guests should arrange suitable storage for large bags and suitcases.
Damage or misuse:
Guests may be responsible for damage caused by intentional misuse,
reckless behaviour or failure to follow activity instructions.
OPERATIONS & RESPONSIBILITY
Tour Changes, Third-Party Services & Responsibility
Tour itineraries and services may occasionally need to change because of operational, safety, weather, traffic, government or supplier-related circumstances.
TOUR CHANGES
Operational Adjustments
Desert Fun Tourism may adjust pickup times, routes, activity order, stops or other tour arrangements where reasonably required for safety, weather, traffic, availability or operational reasons.
THIRD-PARTY SERVICES
Partner & Supplier Services
Some components of an experience may be delivered by licensed transport providers, activity operators, venues, camps or other third-party suppliers. Their applicable operating and safety requirements may also apply.
RESPONSIBILITY
Circumstances Beyond Our Control
Desert Fun Tourism will take reasonable steps to deliver confirmed services but cannot guarantee that every element will operate exactly as scheduled where events outside reasonable operational control affect the experience.
Additional Operational Conditions
Weather and desert conditions:
Activities may be delayed, modified or restricted when conditions make
an alternative arrangement appropriate for safety or operations.
Attraction or venue availability:
Opening hours, access, performances, facilities and third-party services
may change without direct control of Desert Fun Tourism.
Equivalent arrangements:
Where practical, our team may offer a reasonable alternative,
revised schedule or substitute arrangement when part of a confirmed
experience becomes unavailable.
Applicable rights:
Nothing in these Terms & Conditions is intended to exclude or
restrict rights or responsibilities that cannot legally be excluded
under applicable UAE law.
FINAL NOTICE
Acceptance of Terms & Guest Support
Please review the applicable booking conditions before confirming your Desert Fun Tourism experience. Our Dubai team is available if you need clarification about a tour, pickup arrangement or reservation condition.
BOOKING AGREEMENT
By Booking With Desert Fun Tourism
By confirming a reservation with Desert Fun Tourism, guests acknowledge that they have reviewed and accepted the applicable booking conditions, tour requirements, cancellation rules and operational policies for the selected experience.
Guests should review the confirmed tour details carefully, including the selected package, number of travelers, pickup location, scheduled pickup window, inclusions, exclusions, activity requirements and any optional services added to the booking.
Please Review Before Booking
Guests are responsible for reviewing pickup details, tour timing, suitability requirements, cancellation eligibility and any activity restrictions before confirming their reservation.
THIRD-PARTY BOOKINGS
Reservations made through an online travel agency, marketplace or authorized partner may also be subject to that provider’s payment, amendment, cancellation and refund conditions.
If any booking information is incorrect or your travel plans change, please contact our team as early as possible. Requested amendments remain subject to availability and the conditions of the confirmed experience.
NEED HELP BEFORE BOOKING?
Contact Desert Fun Tourism
If you need clarification about these Terms & Conditions, your selected tour, pickup arrangements, activity requirements or cancellation conditions, our Dubai team can assist before you confirm your booking.
WE CAN HELP WITH
✓ Booking and availability questions ✓ Hotel and residence pickup arrangements ✓ Tour timing and transfer information ✓ Quad bike and dune buggy requirements ✓ Private and customized tour requests ✓ Existing booking assistance
EMAIL
info@desertfun.ae
PHONE / WHATSAPP
+971 55 530 3011
DUBAI SUPPORT
Desert Fun Tourism LLC Dubai, United Arab Emirates
Desert Fun Tourism LLC · Dubai, United Arab Emirates · Terms last reviewed September 2026
